New system to handle finance vouchers

  • Published
  • By 366th Fighter Wing
  • Finance Office
MOUNTAIN HOME AIR FORCE BASE, Idaho --  The Air Force Financial Management community is focused on continuously improving service to Airmen to ensure your pay is processed accurately and on-time. As you may have heard, the FM community is consolidating back-shop operations currently handled by base Finance office locations worldwide into the Air Force Financial Services Center at Ellsworth AFB, S.D. This means that, among other responsibilities, the AFFSC will handle non-Defense Travel System travel vouchers, all Air Force Reserve Command travel vouchers and military PCS vouchers. These processes, which are currently performed at bases, will migrate to the AFFSC by major command, and the Financial Services Transformation Cut-over Team and AFFSC personnel will support each base as it prepares for this migration. MHAFB will cut-over on Feb. 24.

With this migration, Airmen have a responsibility to ensure their information is accurate and complete. To date, the AFFSC rejects 10 to 15 percent of documents because of incorrect or missing information and these errors can significantly delay processing. By following a few simple rules, you help support a smooth transition and prevent any delays to your payment:

- Use automated systems such as DTS, myPay and LeaveWeb whenever possible for transactions

- Claim all of your reimbursable expenses and annotate proper modes of transportation

- Have a complete set of orders when you file

- Have the proper signatures on your travel voucher

- Indicate the amount you would like disbursed to your Government Travel Card

- Control Spend Account requires 100 percent disbursement to CITI

- For GTC issues, visit your Unit Agency Program Coordinator, rather than the local Finance office

- Write clearly and legibly so documents can be easily read

- Conduct a quality check before you take the documents to your Finance office

Finance is changing the way it conducts business in order to enhance the financial service options available to Airmen and their families. While the finance office here will continue to serve your financial service needs, Airmen are encouraged to make the virtual Finance page on Air Force Portal their first stop for financial services. Through an ever-increasing suite of online services on virtual Finance, Airmen can resolve issues quickly and efficiently whether it involves initiating processes through a variety of helpful applications, calculating entitlements or finding answers to frequently asked questions.

If you have specific questions on your claim or want to check on the status of a document, please visit your finance office. Its personnel have the resources to determine the status of your document and can help expedite processing should a delay exist. Looking ahead, in the future, customers will be able to call the contact center at the AFFSC, rather than visiting the finance office. More information will be distributed to Airmen as further progress is made toward making this capability operational.

The FM community appreciates your support and patience as each base migrates its workload to the centralized processing center at the AFFSC. Stay up-to-date on changes and get more information by visiting virtual Finance on the AF Portal. From the AF Portal homepage, just select the 'Life & Career' Tab, and click on 'Money - Welcome to virtual Finance!'