After you get to your new home, you can expect a few things when your household goods arrive. For example, your movers are required to fully unpack your personal property shipments and remove all packing debris (boxes, bubble-wrap, paper, etc.) when they're done. You can, however, refuse this service and unpack your own boxes, but clean-up will be your responsibility.
If your household goods are late, you may also be entitled to a small inconvenience claim. For example, this claim can reimburse you if you needed to rent any appliances while waiting for your goods to arrive. Also, it's your right to document and file a claim if you believe any of your property was damaged in the move. All claims are handled by your carrier, but be sure to contact your Personal Property office for guidance and advice.
Finally, you need to provide feedback to both your gaining personal property office and your movers. This helps the DoD find and use movers that are efficient, reliable and professional. It's also your chance to tell the movers how well they did, so make sure you're completely honest!
Signing A Lease?
Are you considering signing a lease? If you have questions about your rights under the Service Member's Civil Relief Act including early termination due to PCS or deployments, please contact the 366th Fighter Wing Legal Office at 208-828-2238 or visit them at their office in Building 512.