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366th FSS earns 2017 best customer service in ACC

366th Force Support Squadron award winners pose for a photo at Mountain Home Air Force Base, Idaho, February 27, 2018. FSS won 12 Twelfth Air Force [Air Forces Southern] annual awards and seven Air Combat Command Awards. (U.S. Air Force Photo by Senior Airman Chester Mientkiewicz)

MOUNTAIN HOME AIR FORCE BASE, Idaho -- The 366th Force Support Squadron won twelve 12th Air Force [Air Forces Southern] and seven Air Combat Command 2017 annual awards. These are totals the squadron has never seen before, setting a respectable record and standard for the future.

“We are the best FSS in the ACC right now,” said Senior Master Sgt. Andrew Toloza, 366th FSS superintendent. “We are really proud of that.”

The 366th FSS currently has the best customer service in ACC.

“The majority of the squadron is made up of civilians,” said Lt. Col. Allyson P. Strickland, 366th FSS commander. “It shows that the civilian leadership cares about our customers and we make that our priority every day.”

366th FSS won the Maj. Gen. Eugene Eubank (Small Installation) 2017 annual award for ACC.

“We have a great group of people,” Strickland said. “This shows that their hard work is being noticed by the Air Force.”

The squadron also won the Eubank award in 2016, making 2017 their second win in two years.

“This means a lot to our squadron,” Toloza said. “Every winner deserves the recognition.”

Toloza explained that 2017 will go down as the best year to date for the 366th FSS, but improvements can always be made to stay on top.

“We are winning with our pride,” Strickland said. “We always show our customers that we care about them.”

Below is a list of the 366th FSS 2017 annual award winners:

366 FSS Air Combat Command 2017 Annual Awards
Maj. Gen. Eugene Eubank (Small Installation): 366th FSS MHAFB
Solomon Starks, Jr. EO Professional of the Year Award: Staff Sgt. Shae Tomiak
Force Support Grade Officer of the Year: Major Tamekia Payne
Force Support Airman of the Year: Airman 1st Class Jordan Landrey
Civilian Technician of the Year: Ms. Erin Arel
Military Personnel Flight: 366th FSS MPF MHAFB
Resource Management Flight: 366th FSS Resource Management Flight MHAFB

Twelfth Air Force 2017 Annual Awards
Child and Youth Services Flight: 366th FSS
General Billy J. Boles Mentorship Award: Tech. Sgt. Amanda Schwandt
Force Support SNCO of the year: Master Sgt. Shandrea Walker
Civilian Specialist/Program Manager of the Year: Steven Worton
Civilian Supervisor of the Year: Diana Monasterio
Maj. Gen. Eugene Eubank (Small Installation): 366th FSS MHAFB
Solomon Starks, Jr. EO Professional of the Year Award: Staff Sgt. Shae Tomiak
Force Support Grade Officer of the Year: Major Tamekia Payne
Force Support Airman of the Year: Airman 1st Class Jordan Landrey
Civilian Technician of the Year: Ms. Erin Arel
Military Personnel Flight: 366th FSS MPF MHAFB
Resource Management Flight: 366th FSS Resource Management Flight MHAFB

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